Pet Policy

Your pet is welcome

As a friendly reminder, we kindly ask our guests to follow our pet policy in order to avoid any inconvenience during their stay.

  • Your pet must be declared during guest registration.
  • Pets must be vaccinated, health certificates may be required.
  • Daily rate: US$30 plus taxes.
  • One well-trained family pet allowed per room (dog or cat). There is a weight limit of 30lbs. However, dogs exceeding the weight limit may be accepted at the General Manager's discretion.
  • Pet must be kept on a leash or in a carrier when in the hotel unless it is in the guest's room
  • Pet must not be left alone in the room
  • If guest requires pet supplies such as pet beds and food bowls, they should contact front desk
  • Pets are not allowed to mark their territory in the hotel
  • Pets are not allowed in any food outlets and pool areas of the hotel. This exclusion does not apply to service dogs.
  • If you allow your pet on the furniture and/or bed please place your own cover or blanket to protect our furniture.
  • Owners may not use hotel towels or linens to bathe pets or wipe off muddy feet.
  • When the hotel staff is in the room providing any kind of service to the guest, the pet must be on a leash or in a carrier.
  • Guests are responsible for cleaning up after their pet on hotel property and in the neighborhood.
  • Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced, otherwise the hotel reserves the right to terminate your stay with us without claim
  • Guests are responsible for all property damages and/or personal injuries resulting from their pet. The hotel reserves the right to charge guest´s account commensurate to the cost of such damages.
  • The hotel is not responsible for bug bites or any infection/disease the pet may acquire during the stay with us
  • If you have any doubts, please do not hesitate to contact us via email reservas_cue@oroverdehotels.com
Accommodations