• Your pet must be declared during guest registration.
• Pets must be vaccinated, health certificates may be required.
• Daily rate: US$30 plus taxes.
• One well-trained family pet allowed per room (dog or cat). There is a weight limit of 30lbs. However, dogs exceeding the weight limit may be accepted at the General Manager's discretion.
• Pet must be kept on a leash or in a carrier when in the hotel unless it is in the guest's room
• Pet must not be left alone in the room
• If guest requires pet supplies such as pet beds and food bowls, they should contact front desk
• Pets are not allowed to mark their territory in the hotel
• Pets are not allowed in any food outlets and pool areas of the hotel. This exclusion does not apply to service dogs.
• If you allow your pet on the furniture and/or bed please place your own cover or blanket to protect our furniture.
• Owners may not use hotel towels or linens to bathe pets or wipe off muddy feet.
• When the hotel staff is in the room providing any kind of service to the guest, the pet must be on a leash or in a carrier.
• Guests are responsible for cleaning up after their pet on hotel property and in the neighborhood.
• Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced, otherwise the hotel reserves the right to terminate your stay with us without claim
• Guests are responsible for all property damages and/or personal injuries resulting from their pet. The hotel reserves the right to charge guest´s account commensurate to the cost of such damages.
• The hotel is not responsible for bug bites or any infection/disease the pet may acquire during the stay with us
• If you have any doubts, please do not hesitate to contact us via email reservas_cue@oroverdehotels.com